AroundUs
AroundUs
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Around Us is online platform for urban adults. It helps you discover and Book places around you - according to your preference.
Categories : Sports,Fitness,Yoga,Hospitals,Spa,Restaurant,Coffee shops and many more
Yes! Registration on Around Us is absolutely free.
Currently we are available only in Vietnam and working hard to make it available for others countries.
For more updates follow us social media - ( Refer bottom of this page for link)
Currently we are available in Ho Chi Minh City, Vietnam and working hard to make it available for others city. Stay tuned for more updates
Follow us social media - ( Refer bottom of this page for link)
We are located at :
Registered Address:
KHPT Company Limited,
231-233 Lê Thánh Tôn,
Phường Bến Thành, Quận 1,
Thành phố,
Hồ Chí Minh,
Vietnam
We are happy to help. Please reach us out at : support@aroundusapp.com
Booking request has to be placed in Around Us app available on Android Play store and Apple app store
Yes. Select your preferred location or set your current location > Select from the venue/places list shown below venues or select ‘See All’ to check for more venues. If you have selected location app automatically shows the near by available venues/places to book.
Please check if the locations services are enabled in your phone and Around Us is having sufficient previliges to access your location.
Further there can be the case where there are no venues tied up with Around Us and/or if there are no venues near your selected location. The app automatically shows the closest venues to your area.
If the equipments are available for rent, the information is provided in the venue detail page.
The venue rating is the average of all the ratings given by the Around Us users for a particular venue.
In the Around Us app, go to past bookings > Select the booking you want rate > Rate. You will also be able to share feedback to the venue directly through the email by reaching out to support@aroundusapp.com.
No, bookings made only through Around Us can be resolved. Please get in touch with the venue directly regarding offline bookings. We can share the contact details of the venue/merchant if required.
To protect your payment, never transfer money or communicate outside of the Around Us app.
Please share your feedback with support@aroundusapp.com
White signifies slots available to book and grey signifies slots which have already been booked/Not available.
Yes, you can book in advance but the booking is subject to availability of slots.
Around Us accepts payments by credit cards, debit cards,wallets and netbanking. Sorry, we do not accept cash.
When the bank is operational/working exclusive of public/bank holidays.
Each transaction with Around Us will appear marked as from 'Around Us - KHPT Limited '
Navigate to the your profile > Payments > Saved Cards > Manage
To cancel a booking, Navigate to Bookings> Booking History > Select the Booking > You will be given an option to cancel the booking.
Please refer to our cancellation policy. https://aroundusapp.com/cancellation-policy/
.In cases wherein the Merchant's cancellation policies do not permit to do the same. Details refer https://aroundusapp.com/cancellation-policy/
A booking cannot be cancelled once the slot has expired.
Please refer to our cancellation policy. https://aroundusapp.com/cancellation-policy/
Please refer to our cancellation policy. https://aroundusapp.com/cancellation-policy/
Each transaction with Around Us will appear marked as from ‘Around Us’/’KHPT Limited'
Navigate to ‘Profile’ section of the app which will redirect you to edit name, profile information etc
Click on the profile picture option under the account section which will redirect you to the gallery section of your device. Please note that only individual photos can be uploaded and not group photos.
Navigate to the your Profile > Edit Profile > Phone > Change Number
Profile > Settings > Delete my account
No, you can log-in with only one account at a time
Please go to your profile, delete your account and then create a new account with correct account type(Individual)
To create an account as vendor please sign up on the Around Us app by selecting 'Is Business' or Account Type as 'Merchant'
Please visit the merchant page for details. https://aroundusapp.com/merchant
Please reach out to support@aroundusapp.com
During the sign-up process, select the option "I am a merchant" to register as a merchant on our platform.
You can easily edit your merchant profile by logging into your account and accessing the merchant dashboard. From there, you can update your information, services, and availability.
We welcome a wide range of businesses, including Sport centers, fitness centers and more. If you offer services that can be booked, you can register as a merchant.
Yes, you can set your own business hours and availability within the merchant dashboard. This allows you to tailor your services to your preferred schedule.
If you need assistance or have questions, you can reach out to our merchant support team through the "Help Center" in the app. We're here to help you make the most of your experience as a merchant. Alternatively reach out to us via support@aroundusapp.com
For details on fees/pricing information, reach out to support@aroundusapp.com
You will receive notifications for new bookings/inquiries. You can respond to them directly through the app. Timely responses help provide excellent customer service.
If a customer cancels a booking, our cancellation policy will apply. You can specify your cancellation policy during service setup, and it will be communicated to customers during the booking process.
As a merchant,If you want cancel any booking due to infrastructure or other issues.
Please cancel it directly from the app. We encourage you to do the cancellation well in advance to avoid any incovience to end user. Our cancellation policy will apply.
Please login as a merchant and follow the below steps :
1. Login to Around Us App with your email or user name and password
2. Go to Services
3. Click on Add(+) Icon
4. Select sub category and enter service details(persons,Units and Time interval) as applicable
5. Enter the Base Cost
6. Click on Add
7. Provide more details on next page Such as Court details, Indoor Flag and hit submit
8. On the final page you may add slot details by choosing hourly slots
9. Add additional information regarding amenties
Once you have added a new service,our team will review the information you've provided. This includes validating your business details and ensuring your services align with our guidelines. You'll receive updates on the verification status via email. Please visit the merchant page for details. https://aroundusapp.com/merchant
You can easily edit your merchant profile by logging into your account and accessing the merchant dashboard. From there, you can update your information, services, and availability.